Zia

About : Zia is an AI assistant embedded within Zoho’s suite of business applications, offering automation and insights across CRM, marketing, finance, and HR. It helps businesses by analyzing data patterns, forecasting sales trends, and providing intelligent recommendations. Zia's conversational AI capabilities enable users to interact with their business data through chat or voice commands. Additionally, it automates repetitive tasks, such as email categorization and document processing, increasing efficiency. With machine learning and natural language processing, Zia enhances decision-making, ensuring businesses stay ahead in their operations.

Categories : Business & Operations; Technology & Development

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Conversational AI for CRM

Zia helps sales teams with lead predictions, deal insights, workflow suggestions, and data entry automation in Zoho CRM
Smart Email Sentiment Analysis

Detects the tone and intent of emails, helping users prioritize responses and flag at-risk leads or clients.
Data Analysis & Visual Suggestions

Zia interprets data sets, builds visualizations, and even recommends the most relevant reports and dashboards.