Fullstory

About : Fullstory provides behavioral intelligence software that captures how users interact with digital products and websites. The platform offers session replay, product analytics, heatmaps, and mobile analytics to help businesses understand customer behavior and identify friction points. The platform includes StoryAI for behavioral insights, AI agents that detect issues and execute fixes, and Guides and Surveys for in-product guidance. Fullstory serves retail, food and beverage, travel, financial services, gaming, and SaaS companies, with solutions for product teams, customer support, marketing, and IT departments.

Categories : Marketing & Sales; Business & Operations; Customer Service & Outreach

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More About Fullstory

  • AI Agents and StoryAI

    Automated agents detect friction, flag anomalies, and execute fixes while StoryAI turns behavioral data into actionable insights.

  • Session Replay and Analytics

     Complete recording of user interactions with product analytics, heatmaps, funnels, and journey maps for digital experience optimization. 

  • Guides and Surveys

    In-product guidance including product tours, contextual feedback collection with NPS surveys, and real-time personalization capabilities. 

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